Welcome to RQ CREATIVE

We Build Trust And Confidence

Who are we?

We specialized in human capital development training services. We are committed in providing value-added service to ensure our customers achieve efficient and profitable business operations and bring their organization to the next level. We are registered as a Training Provider with HRDF, we ensure quality in every course designed by our training specialists. We are a Bumiputra training company registered with MOF in order to serve Government and GLC’s.

RQ Creative Sdn Bhd recently expanded its training division, by recruiting trainers who share the same common goals with us to service this overwhelming market. With the pool of trainers who possesses extensive hands-on experience and expertise, we have been assisting clients to develop, implement, monitor and continuously improve their overall business processes. Our trainers design training programs utilizing the latest and best practices, information and customize these programs to assist human capital development. The experiential training and coaching programs successfully develop highly capable personnel for our clients in order to remain competitive in the globalized challenges.

Why us?


Top class and expert trainers with professional coaching and consulting

Unbeatable service

Value added service with excellent track record and professional support


Training Need Analysis before and during training

Quality guaranteed

Guaranteed high-impact, high-energy delivery. All trainings are attuned to market needs, preparing participants for current and future work challenges.


Reliable – we are in the business with you as your preferred long term training partner where you can continue to count on us in time of need

Continuous Support

Post-training professional support. Accelerated Learning Method

what we offer

Training Needs
Course Delivery
Event Organizer
Company Trip Organizer
Company Dinner Organizer

Need Help?

We provide these solutions and support :
Training Grants Applications and Submissions
Training Facilities and Event Support
Staff Training Record
Training Venue Arrangement

courses available

Click on Categories below to view courses

• Domestic Inquiry and Industrial Relation
• Competency Base Training Need Analysis (TNA)
• Competency Base Interviewing Skills
• Managing a Human Resource Department
• Managing Difficult Employees & Absenteeism
• Understanding and Building Competency Framework
• Employee Termination Guidelines - the Do's Don'ts & Legal Implications
• Employers Rights and Obligations within the Law
• Current Issues in Industrial Relations
• Termination Benefits & Computations (Retrenchment & VSS/MSS) In Compliance To The Relevant Labour Act & Regulations
• Teknik Pengurusan Rekod Dan Fail Pejabat Yang Efektif
• Pentadbiran Pejabat Dan Rekod Yang Efektif
• Effective Filing and Records Management
• Supporting Your Boss: Breaking Through The Secretarial Obstaclese
• Managing Office Records and Files Effectively
• Mencapai Kecemerlangan Dalam Kesetiausahaan
• Handling Business Records and Filling Problems in Your Company
• Building Today’s Professional Administration
• Sharpening Your Administrative and Office Management Skills
• Clerical Skills Development for Administrative Professionals
• Ke Arah Kemahiran Mengurus Tugas Harian
• Management Skills in Empowering People for Continuous Improvement
• Key Competencies for High Performance Leadership
• Developing Inner Leadership Strength
• The Art of Effective Delegation
• Stress Management: Transforming Business Pressure Into Productive Energy
• Think Different - Creative Problem Solving
• Sun Tzu’s Art of War Winning Strategies In Management and Leadership for Managers and
• Supervisory Competency : Leading & Motivating
• What Every Supervisor Needs to Know : Supervisory Skills for Success
• Kemahiran Penyelia Menyelesaikan Masalah Secara Berkesan
• Excellent Supervisors- The 21ST Century Supervisors Essential
• Coaching And Counselling Skills: The Art of Bringing Out the Best in Your Team
• Market Intelligence – A Strategic Approach for Competitive Advantage
• Operational Risk Management
• Project Management
• Problem Solving & Decision Making
• Management Skills Enhancement for Managers
• Leadership and Change Management
• Developing the 21st Century Manager
• Managing Functional Team
• Internal Collaboration: Negotiation and Persuasion Skills
• Mencapai Kejayaan Melalui Kerja Positif
• Sikap Kerja Positif
• The Power of Emphatic Communication
• People Relationship
• Personal Effectiveness At Work
• Achieving Personal Effectiveness
• Instilling Winning Attitude & Commitment Towards Excellence
• Budaya Kerja Yang Positif Dan Cemerlang
• Pembangunan Diri Dan Kerjaya
• Habits of Excellence
• Personal Excellence Program i-Mastery
• Personal Image Transformation Workshop
• Advanced Negotiation Skills
• Sharpening Your Purchasing Skills
• Powerful Negotiation for Successful Purchasing
• Effective Purchasing and Negotiation Skills
• Customer Service and Retail Selling Skills
• Acquiring and Maintaining Corporate Customer
• How to Win Customers
• Uplifting Customer Service Excellent
• Customer Service Excellence
• Keys to Better Customers Service - Professional Service Skills
• Enthralling The Customer from The Sixth Dimension
• Successfully and Effectively Managing A Frontline Customer Service Team
• Creating Customer Value For Life Through CRM
• The Art and Heart of Customer Satisfaction
• Excellent Customer Service
• Evaluation and Selection of Suppliers
• Managing The Bill of Lading in Global Shipping
• Pengurusan Gudang, Stor & Inventori Berkesan
• Factors Import Export Management
• Effective Store and Warehouse Management
• Understanding Incoterms 2010
• Licensed Manufacturing Warehouse (LMW)
• Supplier Auditing Training

• Ensuring Financial and Tax Fitness in Surviving the Economic Crisis
• Financial Report and Presentations
• Financial Reporting Issues
• Implementing & Review of a Proper System of Internals Control
• Managing Budgetary Control Systems
• Maximizing Corporate Tax Deductions
• Handling Full Set of Accounts
• Personal Development for Finance and Accounts Personnel
• Company Tax Records Management
• Corporate Cash Flow and Treasury Management in Challenging Time
• Corporate Governance for Effective Fraud Prevention
• Effective Costing and Budgeting Skills Training
• Finance for Non-finance Personnel
• How to Prepare and Maintain Full Set Account
• Financial Management and Taxation Made Easy
• Withholding Tax and Cross Border Transaction
• Understanding and Analyzing financial statement for Non-Financial Personnel

• Cost Reduction Techniques
• Lean Manufacturing
• Poka Yoke
• Kaizen – Continuous Improvement
• Product Planning and Control Towards Productivity Improvement
• 8D Problem Solving Process
• Elimination of Waste At the Workplace
• Implementing JIT in planning and Warehousing
• Introduction to Learn Manufacturing
• Kanban Supply
• 5S Implementation and Auditing Workshop
• 6S Toward A Quality Management
• 7 Management and Planning Tools (7 New QC Tools)
• 7 QC Tools
• Implementing Effective Root Cause Analysis Training
• APQP, Control Plan & PPAP
• Failure Mode and Effects Analysis (FMEA)
• Statistical Process Control (SPC)
• Measurement System Analysis ( MSA)
• Problem Solving and Effective Correction Action Report
• Problem Solving Through 7 Quality Control Tools
• Total Quality Management
• Toyota Production System
• Innovation Quality Circle

• ISO 9001:2008 Awareness and Interpretation Training
• ISO 9001:2008 Internal Audit Training
• ISO 14001:2004 Awareness Training
• ISO 14001:2004 Internal Audit Training
• ISO 14001:2004 Aspect Identification & Impact Asses Training
• ISO/TS 16949:2009 Internal Quality Audit Training
• ISO/TS 16949:2009 Awareness Training
• Environmental Legal Requirement
• ISO 13485 – Medical Device Industry – Awareness Training
• ISO 13485 – Internal Audit Training
• ISO14971:2009 – Risk Management Training for Medical Device
• ISO 14001 : Implementing Effective Emergency Preparedness and Respone Procedure in Context
• ISO13485:2003 Interpretation Training
• ISO9001-Role of MR and Management Riview Training
• ISO9001:2008 Process Approach Internal Auditing
• ISO/TS 16949 Process and Product Internal Audit Workshop
• ISO9001:2008 Lead Auditor Course
• ISO 22000:2005 for Food Safety Management Systems Implementation
• Introduction to Good Manufacturing Practice (GMP)
• Hazard Analysis Critical Control point (HACCP) Implementation
• HACCP Internal Audit in Food Processing
• A Practical Approach to Implement GMP
• Introduction to Food Safety Management System (ISO 22000:2005)

• Improving Business Communication and Presentation Skills for Front Line Personnel
• Successful Communication
• English as a Working Language
• English for Everyday Conversation
• Assertive Communication at Workplace
• Interpersonal Communication Skills Workshop

• Sharpening Your Writing Skills in Letter and E-mail for Business Advantasiness Advantage
• Empowering Your Writing Skills at Office
• The Grammar Course: Generate Error-Free Business Documents
• Essential Business Writing Skills

• Improving Business Communication and Presentation Skills for Front Line Personnel
• Practical Business English for Work
• Effective Presentation Skills Programme

• Effective Selling and Managing Sales for Maximum Results
• Overcome Common Selling Problems
• Power Sales Breakthrough
• Increase Your Sales In Tough Times
• Winning Sales Planning
• How to Lead Sales Team So That They Consistently Exceed Sales Quotas

• Effective Safety and Health Committee Awareness
• Setting Up a Safety Committee and Implementing OSHA
• Safety Training for Safety Committee Members
• First Aid at Workplace
• Basic Safety and Health Awareness for Employee
• Occupational Safety & Health at Workplace
• Emergency Response Planning
• OHSAS 18001 Awareness
• OHSAS 18001 Internal Audit
• Hand Safety
• Job Safety Analysis
• Accident Investigation and Report
• How To Optimise Workplace Safety and Health
• Innovative Ergromic Process Design
• Industrial Fire Safety Prevention and Evacuation
• Fire Safety Management
• Fire Safety Training for Fire Squad
• Basic Fire Safety and Prevention for Emergency Response Team (ERT)
• Chemical and Other Hazardous Materials handling in OSHA
• Hazard Identifies and Risk Management
• Chemical and Scheduled Waste Management
• Chemical Safety Handling
• Behavior Based Safety Programme

• Microsoft Office 2003 (Word, PowerPoint, Excel) Foundation to Advanced
• Microsoft Office 2007 (Word, PowerPoint, Excel) Foundation to Advanced
• Adobe Photoshop
• Microsoft Project ( PMP )

• Calibration and Measurement
• Geometrical Dimensioning and Tolerancing (GDT)
• Selection , Calibration , Check & Care for Your Liner Measuring Instruments
• AutoCAD 2D Foundation
• AutoCAD 3D Modelling
• Industrial Hydraulic Technology
• Industrial Pneumatic Technology
• Industrial Electronic & Robotic Technology
• Industrial Automation Technology
• Industrial Electrical Control Technology
• Practical Electronics for Technicians & Engineers
• Introduction on Injection Moulding Process
• Boiler Operation and Maintenance
• Boiler Steam Generation for Boiler man (Engine Driver)

• Result Oriented Workplace
• Synergize Teambuilding
• Empowering Team Work Synergy
• Making Teams Work
• High Performance Work Team
• Memperkukuhkan Semangat Kerja Berpasukan
• Reinforcing Your Team Work
• Teaming For Quality Results
• Achieving Superior Performance By Managing People Effectively
• Towards A Dynamic Workplace
• Teaming For Success
• Teaming For Quality Results)
• Towards A Dynamic Workplace Culture
• Towards A Successful And Dynamic Team
• Building A Cohesive Team To Create Win Win Synergistic Effect For all
• Creativity At Workplace
• Program Bina Insan Cemerlang
• Program Pembangunan Kendiri
• Safety Teambuilding
• Building A Positive Team Culture In The Workplace
• Building And Sustaining Dynamic Teams
• Leading Change At The Workplace Effectively
• Motivasi Pekerja Untuk Meningkatkan Semangat Berpasukan

Our Team

Azu ramli

Sales Consultant - Manager

With more than 10 years of experience in human development industry, Azu strives to deliver best service and quality training experience to her customers.


Sales Consultant - Manager

Noraidah is a dedicated and professional person who has been venturing in human capital development more than 10 years. 

Since YEAR
team building

What Clients Say

Their team has high expertise, Systemic Method, friendly touching to our team and attention to detail in guiding us on Training & Consultation were tremendously valuable on the project.


Job well done RQ Team! Thank you for such an incredible weekend! The feedback from the staff has been excellent & they really enjoyed it from the program started. I met my KPIs this year 😍 thanks to you guys!!!

Rina, Sr Exec OD
Dagang Net Technologies Sdn Bhd

We have been dealing with this training consultant for years and I find it very easy to deal with it. Where we can request training modules according to our training needs and requirements. We do not have to wait long to get a response from those who are into training either soft skills or hard skills. Everything went smoothly at a reasonable rate.

Sha'diatul Aini Binti Abdullah, HRD MANAGER
Nationwide Express Courier Services Bhd


For any enquiries, please contact

  • No. 25-1, Jalan PP 2/4, Taman Puchong Prima, Puchong Jaya, 47100 Selangor
  • 012 917 2197
  • azu@rq-creative.com